When I say “we,” I mean our whole industry, when I say “our whole industry,” I mean design, and when I say “design,” I mean: web design and development; digital product design; digital user experience design; digital user interface design; digital interaction design; “mobile” design (which is the same thing as web design and development); graphic design as part of UX, UI, interactive, digital, and web design; publishing and editorial design; and other design practices specifically empowered by the internet and digital technology and built largely around reading and interacting with words on screens.
A mouthful, isn’t it? Some people mean all the above when they say “UX.” I generally mean all the above when I say “design” and call myself a designer.
I exclude from the category, for this specific discussion, tactile, conversational, and passive design powered by the internet of things. Not because those practices are uninteresting or unimportant—on the contrary, they are fascinating, exciting, and fraught with critical ethical questions—but because they are not specifically screen- and reading-driven. And it’s our screen- and reading-driven design that needs a reset.
Our whole industry, as I’ve just defined it, needs design that is faster for people who are trying to get things done, for they are our customers and should not be burdened by our institutional surrenders. We need design that is slower for people who are trying to comprehend, for they are our only chance of saving the world.
How can we tell which sites should be faster, and which should be slower? It’s easy. If the content is delivered for the good of the general public, the presentation must facilitate slow, careful reading. If it’s designed to promote our business or help a customer get an answer to her question, it must be designed for speed of relevancy.
Interesting points from Zeldman
Charlie Warzel, for BuzzFeed:
The companies ask that we take them at their word: We’re trying, but this is hard — we can’t fix this overnight. OK, we get it. But if the tech giants aren’t finding the same misinformation that observers armed with nothing more sophisticated than access to a search bar are in the aftermath of these events, there’s really only one explanation for it: If they can’t see it, they aren’t truly looking.
How hard would it be, for example, to have a team in place reserved exclusively for large-scale breaking news events to do what outside observers have been doing: scan and monitor for clearly misleading conspiratorial content inside its top searches and trending modules?
It’s not a foolproof solution. But it’s something.
Mark Gurman, writing for Bloomberg:
The model coming as early as this year will let people summon Apple’s Siri digital assistant without physically tapping the headphones by saying “Hey Siri.” The function will work similarly to how a user activates Siri on an iPhone or a HomePod speaker hands-free. The headphones, internally known as B288, will include an upgraded Apple-designed wireless chip for managing Bluetooth connections. The first AirPods include a chip known as the W1, and Apple released the W2 with the Apple Watch last year.
The idea for the water-resistant model is for the headphones to survive splashes of water and rain, the people said. They likely won’t be designed to be submerged in water. The latest iPhones can survive splashes, while the Apple Watch is considered “swim-proof.” Apple’s plans could change or be delayed, the people said. An Apple spokeswoman declined to comment.