Charlie Warzel, for BuzzFeed:
The companies ask that we take them at their word: We’re trying, but this is hard — we can’t fix this overnight. OK, we get it. But if the tech giants aren’t finding the same misinformation that observers armed with nothing more sophisticated than access to a search bar are in the aftermath of these events, there’s really only one explanation for it: If they can’t see it, they aren’t truly looking.
How hard would it be, for example, to have a team in place reserved exclusively for large-scale breaking news events to do what outside observers have been doing: scan and monitor for clearly misleading conspiratorial content inside its top searches and trending modules?
It’s not a foolproof solution. But it’s something.