Nilay Patel, writing for The Verge:
FCC chairman Ajit Pai is fond of saying that “the internet was not broken in 2015” when he argues for repeal of our nation’s net neutrality rules. This is particularly funny to me, because in 2014 I literally wrote an article called “The internet is fucked.”
Why was it fucked? Because the free and open internet was in danger of becoming tightly controlled by giant telecom corporations that were already doing things like blocking apps and services from phones and excusing their own services from data caps. Because the lack of competition in the internet access market let these companies act like predatory monopolies. And because our government lacked the will or clarity to just say what everyone already knows: internet access is a utility.
Most of these things are still true, even after the Obama-era FCC under Chairman Tom Wheeler reclassified internet access as a Title II telecommunications service and imposed strict net neutrality rules on wired and wireless internet providers. And most of these things will get even worse when Pai pushes through his plan to rescind Title II and those rules, despite widespread public outcry.
The lack of competition in the broadband access market is so acute that it doesn’t matter if Comcast is still the most-hated company in America, or that Spectrum (formerly Time Warner Cable) has the worst customer service: you don’t have a choice, so you just have to pay them anyway. Consumers and tech publications can review and argue and debate the merits of products from Apple, Google, and Microsoft, but you just have to take what you get from your ISP.
Is this what you want? Does this sound like a path toward better, faster, cheaper internet access? Toward better products and services in a more competitive market? To me, it sounds like Americans need to demand that our government actually hear our concerns, look at our skyrocketing bills, and make real policy that respects us, instead of watching the staff of an unelected official laugh as he ignores us. It sounds like we need to flood the offices of the FCC and Congress with calls and paperwork, demanding to know how giving handouts to huge corporations will help us.
Read the entire article, it's long but a very worthwhile read.